1. SchoolShopOnline is an e-commerce platform that allows parents to order canteen food, uniforms, school accessories, and book tickets for events and facilities at their student's school. We are a one-stop shop for all your school needs, and we make it easy for parents to shop online 24/7.
    
2. We are committed to providing parents with a convenient and secure shopping experience. Our platform is easy to use, and we offer a variety of payment options. We also offer a variety of features that make it easy for parents to keep track of their orders and manage their accounts.
    
3. We are a trusted partner for schools, and we work closely with them to ensure that our platform meets their needs. We are constantly innovating and adding new features to our platform, and we are committed to providing parents with the best possible shopping experience.
    
4. Here are some of the benefits of using SchoolShopOnline:

• Convenient and easy to use
• Secure shopping environment
• Variety of payment options
• Variety of features to help parents manage their orders
• Trusted partner for schools
• Constantly innovating and adding new features.

If you have any questions about SchoolShopOnline, please do not hesitate to contact us at below:
Email : support@schoolshoponline.net.au
Telephone : 0498 610 105
 

• Reach out to Customer Support via:
  • Email: support@schoolshoponline.net.au
  • Telephone: 0498 610 105
• Alternatively, visit our website's Contact Us page to fill out an online support and inquiry form.

The Goods and Services Tax (GST) will not be applied to schools categorised as non-profit organizations. However, it will be applicable to schools registered with an Australian Business Number (ABN) and registered for GST. Specifically, GST is only relevant to products in the E-Store, while products in the Tuckshop/Canteen are exempt from GST.

We accept credit cards and eWallet payments. Upon registration, parents/customers will receive an eWallet number, which can be topped up using credit cards or bank transfers.

• Schools have varied shipping methods, such as distribution points or classroom delivery. Our system aligns with each school's shipping policies to meet their specific requirements.
• For further details on shipping policies for your student’s school, please contact the school administration.

1. To register a new account, please access the login page and click on 'Register now'.
2. Click on “New User”.
3. Complete all the necessary fields with your information.
4. After completing all necessary details, click on ‘Next Step’ to proceed.
5. You should see the following screen. Click on Enrol a new Student, to set up your child’s Tuckshop/Canteen or E-Store ordering.

For more detailed and comprehensive guidance on account registration, you can refer to the URL below:

Document: How To Register An Account on School Shop Online
Video :
i) How to register as new parent
ii) How to register as existing parents